Here are some frequently asked questions. The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.
Click on each question to view the answer.
Common Questions:
Yes, it is compatible with all versions of Windows - including Windows 8 and 7 64 bit. It is not compatible with Macs
IllusionMage comes with a members download area and CDs. To get your CD shipped, follow the instructions in the members page.
You need to order to get access to the members page BEFORE you can get the CD shipped to you. The members area will allow you to fill in your shipping address to get the CDs
Get access to the members area
here.
IllusionMage will work on most systems and does not require very high end configurations:
1. 40 megabytes of disk space
2. 128 MB Ram
3. 1024 x 768 px Display with 32 bit color
4. Mouse and Keyboard
5. Graphics Card with 128 MB Ram
These are just the basic requirements. If you have a faster computer, you'll find rendering speeds and loading times significantly faster.
Yes! Everything you create is YOUR sole property that can be licensed and sold under any circumstances that you prefer. All output is copyrighted to YOU.
Absolutely Not! This is a FULL fledged licensed complete working program. There are NO hidden fees or extra charges and updates are free for life.
Absolutely! IllusionMage is fully compatible with all mobile devices and most major web applications.
You can create games and applications for popular devices such as iPhones, iPads and even Facebook apps.
Many of our customers have even developed animations that are used in gaming consoles such as the Playstation 3 and Xbox.
Yes, it supports all major image formats. You can even convert between them.
Yes, the license allows you to use it on as many PC's as you like. You can save everything to your PC or access the download page from any computer in the world.
You can also get the CD edition from the members area and it'll save you time and hassle
Need a refund. No problem. As stated on our site, we're so confident you'll enjoy our product, we offer a full 60 day money back guarantee. Simply contact us.
We've partnered with ClickBank for handling the orders on our site. ClickBank is the leading retailer of digital products and has a very reliable ordering system. If the order page doesn't work please try again in a couple of minutes.
We only accept online payments. In addition to credit cards, we also offer payments via PayPal.
We use a 3rd party processor(Clickbank) which handles the transaction to ensure safety and security
Absolutely! Our merchant processor, ClickBank, is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, any your information is NOT revealed to anyone else, not even us.
ClickBank's secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology, 128-bit SSL ensures a safe and secure transaction.
No problem. Once you order IllusionMage you will receive a lifetime access to the members area. If you lose access, simply contact support and you'll get the most updated collection.
Whats more, you can get the CD Edition so that you will always have it with you.
Once you place your order, you will be sent to the download page. In addition, you will receive a confirmation email with instructions as well.
It is very simple to install. It only takes 1 minute to set up and requires no computer
knowledge.
We've even provided video tutorials to help you every step of the way.
